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Case Manager - RFS

Company: Friends of Youth
Location: Kirkland
Posted on: November 10, 2024

Job Description:

The Case Manager of Youth Haven provides intensive case management and supervision for a small case load of four to six youth who are receiving shelter services. They partner with youth utilizing a trauma-informed approach to work towards their self-identified goals, reduce barriers to staying housed, and transition to permanent housing.Reports To: Manager of Youth Havenessential duties Program Delivery

  • Work closely with each youth's parent/guardian and/or case worker to coordinate care while the youth is in shelter.
  • Utilize a "wrap-around" service model to develop and coordinate family meetings towards the achievement of client goals.
  • Attend and contribute to team meetings.
  • Ensure consistent communication and accurate documentation.
  • Lead psycho-educational groups and participate in weekly case staffing meetings.
  • Maintain organized, confidential case files, document behaviors, maintain logs, and complete timely reports.
  • Provide support to employee training and outreach for youth shelter services.
  • Participate in professional development and training.
  • Schedule meetings and update the program team regarding transition planning.
  • Participate in on-call rotation to assist in the referral process and intakes as needed.Case Management Tasks
  • Provide strength-based case management services and ensure goal setting is client centered.
  • Conduct assessments, coordinate services, develop goal plans, and provide discharge reports.
  • Provide weekly individual case management sessions and facilitate groups with clients.
  • Collaborate with families, social workers, and legal advocates to create housing stabilization plans.
  • Link clients with community resources and provide after-care referrals for unmet needs.
  • Provide after-care reports for up to three months following exit Maintain case files in an organized and confidential manner.
  • Provide support and training to employees as requested.
  • Assist in floor coverage and supervision of youth as scheduled or needed.
  • Attend provider meetings in the community and assist in outreach efforts to help ensure awareness of youth shelter services. Safety and Wellbeing
  • Build positive relationships with youth demonstrating empathy and non-judgement.
  • Promote community, ensure and support a safe environment utilizing preventative techniques.
  • Teach healthy communication and daily living skills, motivating youth to achieve their personal goals.
  • Model self-regulation and teach effective conflict resolution skills.
  • Provide transportation for medical, educational and legal needs.
  • Listen to and provide personal attention to individual concerns.
  • Support and provide the need for independent living skills.Supervision and Monitoring
  • Plan for and supervise tasks that promote healthy living.
  • Manage medications and assist with the achievement of personal goals, homework completion and meal preparation.
  • Train volunteers, interns and relief employees as needed.
  • Report any concerns to Supervisor and Child Protective Services.job requirements a. Education and Experience
  • Bachelor's degree in a human-service field required.
  • Minimum of 2 years of relevant working experience, including supporting youth, young adults and families experiencing homelessness.
  • Bilingual in English/Spanish preferred.
  • Experience providing case management services with an emphasis on trauma-informed, positive youth development.
  • Experience mediating conflict and crisis with families and across multi-disciplinary teams and service providers.
  • Demonstrated knowledge of MS365 Power Platform.b. Additional Requirements
  • Must satisfactorily pass criminal history check.
  • Must satisfactorily pass tuberculosis (TB) test.
  • Must have reliable transportation and a valid Washington State driver's license (or be able to obtain one by date of employment).
  • Employees and volunteers who operate their own or Friends of Youth vehicles on Friends of Youth business, must have a safe driving record as defined by Friends of Youth.
  • Employees and volunteers who operate their own vehicle(s) on Friends of Youth business must carry auto liability insurance that complies with the requirements of Friends of Youth.
  • Must successfully complete the following health certification requirements within 30 days of employment: CPR, First Aid and Bloodborne Pathogens.
  • Proof of COVID-19 vaccination is required. There are no exemptions.c. Knowledge, Skills and Abilities
  • Able to engage with diverse populations in a culturally responsive manner.
  • Demonstrate a commitment to the values of diversity, equity, and inclusion by honoring and celebrating diverse characteristics and expressions of personal identity.
  • Strong commitment to Friends of Youth's mission, vision, and values.
  • Excellent verbal and written communication skills.
  • Excellent organizational and time-management skills.
  • Able to maintain strong personal and professional boundaries.
  • Able to work independently and as part of a team.
  • Able to establish and maintain positive working relationships with youth, young adults, and families.
  • Knowledge of trauma-informed care, harm reduction philosophy. and strengths-based practice. 10. Proficient skill set with Microsoft Office programs. We offer:
  • Generous time off including 15 vacation days per year, paid sick leave, 11 paid holidays, 2 social justice leave days per year for full-time employees
  • Health insurance package including medical, dental, vision, 24/7 access to telehealth, long term disability and life insurance
  • Retirement plan with match
  • Transgender Health Benefits
    Friends of Youth is committed to equity and creating a diverse and inclusive work environment as an equal opportunity employer. We welcome, honor, and celebrate our clients, colleagues, and communities' diverse identities and cultures. For more information, hr@friendsofyouth.org.

    Compensation details: 26-32.5 Hourly Wage



    PIeac5918f10ce-37248-36003626

Keywords: Friends of Youth, Redmond , Case Manager - RFS, Executive , Kirkland, Washington

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