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Remote Customer Technical Support

Company: VirtualVocations
Location: Olympia
Posted on: November 8, 2024

Job Description:

A company is looking for a Remote Customer Technical Support Representative to provide support for digital solutions in an educational environment.



Key Responsibilities

Provide live and non-live support for various digital solutions
Troubleshoot and resolve customer-reported technical issues
Document customer interactions using a ticketing system


Required Qualifications

High school graduate
Knowledge of Microsoft operating systems and Office suite
Understanding of major browsers and mobile devices
Technical degree or certification(s) preferred
Technical support experience preferred

Keywords: VirtualVocations, Redmond , Remote Customer Technical Support, IT / Software / Systems , Olympia, Washington

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