Account Support Associate

Company: VirtualVocations
Location: Seattle
Posted on: November 6, 2024

Job Description:

A company is looking for an Account Support Associate to assist clients with billing issues and enhance client satisfaction.

Key Responsibilities:

Resolve complex billing issues through phone, email, and chat communication with clients and sales
Collaborate with various departments to address and solve client issues
Identify customer needs and provide recommendations on service/product use to drive revenue

Required Qualifications:

Strong analytical and organizational skills
Ability to multitask and manage change effectively
Demonstrated self-management of workday with minimal guidance
High School diploma or equivalent
Familiarity with computers and telephone etiquette

Keywords: VirtualVocations, Redmond , Account Support Associate, Other , Seattle, Washington

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